Shipping policy

Thank you for shopping with Dennishop. Here's everything you need to know about how we ship your order.

Processing Time
Orders are processed within 3-5 business days after payment is confirmed. Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays are processed the next business day. During busy periods, such as holiday sales, processing may take a little longer.

Free Shipping
We offer free standard shipping on all orders worldwide

Order Tracking
Once your order ships, you'll receive an email with a tracking number. If you haven't received a tracking email , please check your spam folder, then contact us at support@dennishop.com

Where We Ship
We currently ship to worldwide.

Shipping Address
Please double-check your address before completing checkout. We're not responsible for orders delayed, lost, or delivered to an incorrect address provided by the customer. If you need to update your address, contact us at [your email] as soon as possible. We can only make changes before the order ships

Order Changes and Cancellations
Orders can be changed or cancelled only before they ship. Contact us immediately at support@dennishop.comwith your order number.

Delayed Orders
Carrier delays can occur due to weather, high volume, or events outside our control. If your order hasn't arrived within 14 business days of the estimated delivery window, contact us and we'll work with the carrier to locate it.

Lost or Stolen Packages
Once a package is marked delivered by the carrier, it's considered the customer's responsibility. If your tracking shows delivered but you haven't received it, please check with neighbors and household members and contact your local carrier office, then reach out to us within [7] days so we can help investigate. [We'll file a claim with the carrier on your behalf where possible.]

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, email [your email] within [7] days of delivery with your order number and photos. We'll make it right with a replacement or refund, as described in our Refund Policy.

Split Shipments
If your order contains multiple items, they may ship separately or arrive on different days. You won't be charged extra shipping for split shipments.

Contact Us
Questions about your shipment? Email support@dennishop.com or visit www.dennishop.com